Royston Sim – Straits Times Indonesia
Some 5,570 passengers were affected by a service disruption on the Singapore’s North-South Line on Monday morning.
An SMRT spokesman said a southbound train between Ang Mo Kio and Bishan stations experienced a fault at about 10.30am, and was taken out of service. To maintain the service, some northbound trains were turned around at Toa Payoh station.
The southbound service resumed at 11.10 a.m., the spokesman said.
The faulty train had to be hauled back to Bishan Depot via Ang Mo Kio station. This delayed a northbound train with about 1,800 passengers on board by about an hour, although some got off at Bishan station. Overall, more than 5,000 people were affected by delays.
Full service resumed at 12.05 p.m. after the faulty train had cleared the northbound track and entered Ang Mo Kio station, the spokesman said.
SMRT apologized for the inconvenience, and said passengers who were unable to complete their journeys due to the disruption could file a claim for a refund at the passenger service center at any of its 68 stations within the next three working days.
Earlier yesterday, a Circle Line train heading from Labrador Park to Pasir Panjang also experienced a fault and was taken out of service.
But services were maintained after the incident occurred at about 8.30 a.m., so few people were affected.
To maintain the train service between Kent Ridge and HarbourFront, SMRT said it operated two shuttle train services: between Kent Ridge and Pasir Panjang on one track, and between Pasir Panjang and HarbourFront on both tracks.
SMRT also activated its free bus bridging service between Kent Ridge and HarbourFront stations from 9.45 a.m. to around 11.40 a.m.
Normal train service resumed at about 11.10 a.m. SMRT is investigating.
Reprinted courtesy of Straits Times Indonesia. To subscribe to Straits Times Indonesia and/or the Jakarta Globe call 021 2553 5055.