'Flight Delay' Regulation Delayed: Ministry
Faisal Maliki Baskoro | November 09, 2011
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477372It should be Rp.500.000 for each hour of delay,get serious Transportation Ministry and stop being easy with these airlines for once. Most delays are because of incompetent staff at the counters and pilots / aircrew casually turning up late for work, people should not have to put up with this when they are paying for high airfares.
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A regulation forcing airlines to pay passengers if their flights are delayed has itself been postponed until the new year after the Transportation Ministry decided that certain revisions were in order.
The regulation, which was due to go into effect on Tuesday, will now be effective by Jan. 1, 2012.
The Transportation Ministry said on Wednesday that the decision to delay the regulation, which would see passengers forced to wait four hours or more for their flights paid Rp 300,000 ($34), was due to a restructuring of the mechanism airlines would use to reimburse customers.
“Receiving some advice from the airlines, the government regulation will be changed,” ministry spokesman Bambang Ervan said on Wednesday. “The revision needs time, so it will be delayed.”
The regulation also stipulates that airlines compensate passengers for lost baggage, with rates set at Rp 200,000 per kilogram, up to a maximum of Rp 4 million.
The regulation is also being revised to include chartered and contract carriers.
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