Jakarta Launches Emergency Hotline and Sexual Violence Report System

Jakarta Deputy Governor Basuki Tjahaja Purnama on Friday said that Jakarta would launch a “119″ emergency hotline and a website for reporting sexual violence.

“119 is actually a number that belongs to the health ministry, to get ambulances or emergency treatment space at hospitals across Jakarta, but we want to use it for a more comprehensive service,” he said. “Like 911 overseas… We want to build a system where ideally, if someone contacts 119, they would automatically be transferred to the relevant service to deal with the victim.”

The sexual violence website, kekerasanseksual.komnasperempuan.or.id, was created by the National Commission on Violence Against Women (Komnas Perempuan) to make it easier for authorities to protect victims and bring perpetrators to justice, Basuki said.

“To supervise, Komnas Perempuan partnered up with the Jakarta administration,” he said.

“This is the first step to give hope, to provide protection and to provide law enforcement to the victims,” Komnas Perempuan chairwoman Yuniyanti Chuzaifah said.

Basuki said that the national governments, regional governments and NGO’s would have to come to together to fight sexual violence properly.

“This task has to be done together and needs volunteers who can provide strengths for the victims,” he said.

The website will be linked to the 119 call center.

Komnas Perempuan cannot provide its own assistance — it refers all cases to law enforcement. But volunteers from the commission will be trained to speak with victims and connect them to relevant services.

Under the plan, Basuki said, the 119 office will expand to a city building on Jalan Abdul Muis in Central Jakarta.

“That space will be able to fit 50 operators to receive complaints or reports, and the target is for us to start installing the system next year,” he said.

The 119 number has been up and running solely as an ambulance service since March 1, he said. There are 51 operating ambulances in Jakarta, a city of 10.2 million.

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